At PRAKRITI MASALA (Kartikey Enterprises), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website, interact with our services, or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
  • Non-Personal Information: Browser type, device information, IP address, and browsing activity on our website, collected through cookies and analytics tools.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders.
  • To respond to your inquiries and provide customer support.
  • To send updates, offers, or newsletters (only if you opt-in).
  • To improve our website, products, and services.
  • To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Service Providers (such as courier companies, payment gateways, IT support) to fulfill your order and improve services.
  • Legal Authorities if required by law, regulation, or legal process.

4. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of our site may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to legal and business requirements).
  • Opt-out of receiving promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Kartikey Enterprises (PRAKRITI MASALA)
41, Mahavirnagar, Bachubhaikuva, Vatva,
Ahmedabad – 382440, Gujarat, India.